Terms and Conditions – LaBelle Supply

LA BELLE SUPPLY COMPANY LTD.
Generations of shoe service professionals have come to rely on us for quality, service and value. From our beginning in 1948, we’ve worked hard to earn your confidence and respect.

WE ARE CHANGING
• To meet your growing and changing needs, we’ve increased the number and range of products we sell.
• To assure you the greatest value, we’ve updated our buying methods.
• Our Toll Free number 1-800-663-9893 is good for all of Canada.

TERMS AND CONDITIONS

New Accounts

Full customer’s information must be submitted before approval of sale.

Terms of Sale

Once approved, payment at time of shipping on credit card.

Sales Policy

The possession of this catalog or our website shopping web cart by any person is not to be construed as an offer to sell the goods listed therein.

3^rd Party Sites:

As per guidelines set out by our vendors and our terms of agreement with these vendors the following applies:
Without LaBelle Supply’s written consent, our products may not be sold on third party sites such as Amazon, eBay, Etsy or Walmart or to companies that sell to these third party sites. Each product or Category must be itemized and approved.

Delivery

Normal shipping on stocked items is usually within 2-3 days.

Shipping Terms

F.O.B Burnaby warehouse.

Prices

All prices FOB La Belle Supply Co. Ltd. warehouse and are subject to change without prior notice.
Orders will be invoiced at the prevailing prices at time order is shipped.

Minimum Order

Orders under $100.00 will have a $14.50 service charge.

Returned Cheques

All cheques returned NSF will carry a $25.00 service charge.

Shortages, Damages or Defective Items

All shipments should be checked at the time of delivery. Any shortages, damages or defective items must be reported to La Belle Supply Co. Ltd. within 3 days. No adjustments will be made after the 3 day period.

Refused Orders

If an order is refused by the dealer they will be responsible for the freight charges both out and back plus a 15% restocking fee. No future order will be shipped without charges being paid first.

Credit of Merchandise

Deduct credit from your payments only after you receive our credit memo. Always show the credit number when you make a deduction.
Claims
All claims must be made within 3 days.

General

The purchaser agrees to the following conditions:

The seller shall not be liable in damages for, nor deemed to be in default by reason of any failure or delay in shipment of all or any of this order caused by circumstance beyond their control. During the period of any such contingency the seller will endeavour to allocate shipments fairly among customers, but reserves the right to determine shipment to be made at their discretion without liability.
Any orders that are not complete are considered complete and all out of stock items will not be backordered unless a prior agreement is arranged.

Product Warranty

Products are to be free from defects in workmanship and material, but are not guaranteed for any specific length of time unless otherwise specified.
Liability under this warranty is to be limited only to the purchase price of the product. In the event of failure of such products through defects, the seller will, at their option, make replacement, repair or refund, after charging for service already rendered.
This warranty is null and void should the product be subject to abuse or be mishandled.

Tax

Prices do not include tax
GST will be shown separately on invoice.
PST will be applied were applicable separately on invoice.

NOTES:

MC – Master Carton
SB – Sold by
PKG – Packaging
EA – Each
J – Glass Jar
T – Tin Can
YD – Yard
PR – Pair
LB – Pound
FT – Foot
IN – Inch
PA – Plastic Bottle with Sponge Applicator
PP – Plastic Bottle + Pump
A – Aerosol
BP – Blister Package
C – Color
G – Glass Bottle or Grams
S – Small
M – Medium
L – Large
XL – Extra Large
XXL – Extra Extra Large
ML – Millilitre
OZ – Ounces
P – Plastic
SZ – Size

Returned Merchandise:

All returns must have prior approval and must be shipped prepaid.
Missing Items: Must be reported within 3 days of receipt of order.
Errors: Must be reported within 3 days of receipt of order.
All returns are subject to inspection and a restocking charge may be applicable. We reserve the right not to accept returns of merchandise if purchased prior to 90 days.
Defective merchandise: Must be returned with a customers proof of purchase, and credit will be issued based on the manufacture’s warranty.
Shop worn merchandise: Includes any item with a customer’s price sticker attached or SUN or UV damage will not be credited.
“Flyer” or special sale price items: No returns after 10 days: Restocking charge may apply.
Discontinued or clearance items: No returns after 10 days: Restocking charge may apply.

Regular stocked item:	Refund policy
From purchase date	Store credit only
0-30 Days	Full instore credit
30+ Days	No refund or credit